Contact Us

We’re here to help. Whether you have a question about our products, an existing order, delivery, returns, or anything else, our customer care team will be happy to assist.

Customer Support

Email: contactus@maartesociety.com

For questions about orders, returns, damaged items, or general enquiries, please contact us by email.

Order Enquiries

When contacting us about an existing order, please include your order number where possible. This will help us locate your order and respond to your enquiry more quickly.

Returns & Damaged Items

For return requests or products that arrive damaged, please contact us at:

contactus@maartesociety.com

If your item has arrived damaged, please include clear photographs of the damaged product and packaging where possible.

Response Time

We aim to respond to customer enquiries as soon as possible, usually within 1–2 business days.

Please note that response times may be longer during weekends, public holidays, and periods of high demand.

We appreciate your patience and look forward to assisting you.

Maarté Society
Email: contactus@maartesociety.com